Privacy Policy

📋 1. Introduction

88v8 ("we", "us", or "our") is committed to protecting the privacy and personal data of all users accessing our online casino and sports betting platform at https://88v8.app (the "Platform"). This Privacy Policy describes the types of information we collect, how we use and store it, the circumstances under which we may share it, and the rights available to you as a user.

This Privacy Policy applies to all visitors, registered users, and former users of the 88v8 Platform, regardless of location. By using the Platform, you consent to the data practices described in this policy. This policy is incorporated into and forms part of the 88v8 Terms & Conditions.

📥 2. Information We Collect

We collect several categories of personal data from users of the 88v8 Platform. The information collected depends on your interaction with the Platform — some data is provided directly by you, some is collected automatically, and some may be received from third-party partners.

Information You Provide Directly

• Registration details: full name, date of birth, email address, phone number, and residential address (including city — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, etc.).
• Identity verification documents: national ID card, passport, or driver's license, submitted as part of the KYC process.
• Payment information: mobile banking account details (bKash, Nagad, Rocket, Upay) and card details (Visa, Mastercard) used to fund your account or process withdrawals.
• Support communications: messages, emails, or chat transcripts sent to the 88v8 support team.

Information Collected Automatically

• Device and browser data: IP address, device type, operating system, browser type and version, screen resolution, and language settings.
• Usage data: pages visited, time spent on the Platform, game sessions played, betting history, deposit and withdrawal transactions, and clickstream data.
• Cookie and tracking data: session cookies, preference cookies, and analytics identifiers. See Section 5 for our full cookie policy.

Information from Third Parties

• Payment processors: transaction confirmation and fraud screening data from bKash, Nagad, Rocket, Upay, Visa, and Mastercard gateways.
• Identity verification services: KYC confirmation results from third-party identity verification providers used to comply with anti-money laundering obligations.

🎯 3. How We Use Your Information

88v8 uses the personal data we collect for specific, legitimate purposes only. We do not use your data for purposes beyond those listed below without first obtaining your explicit consent:

🤝 4. Sharing Your Information

88v8 does not sell, rent, or disclose your personal data to unaffiliated third parties for their own marketing purposes. We may share your information only in the following limited circumstances:

• Service providers: payment processors (bKash, Nagad, Rocket, Visa, Mastercard), KYC verification providers, fraud detection services, and IT infrastructure partners who process data on our behalf under strict data processing agreements.
• Legal compliance: where required by applicable law, regulation, court order, or lawful request from a competent government or regulatory authority.
• Business transfers: in the event of a merger, acquisition, or sale of all or a portion of 88v8's assets, user data may be transferred to the acquiring entity as part of that transaction, subject to the same privacy protections.
• With your consent: for any purpose not listed above, we will seek your explicit consent before processing or sharing your personal data.

🍪 5. Cookies & Tracking Technologies

88v8 uses cookies and similar tracking technologies to improve the functionality and user experience of the Platform. Cookies are small text files stored on your device when you visit our site. We use the following categories of cookies:

Types of Cookies We Use

• Essential cookies: required for the Platform to function. They enable features such as secure login sessions, account persistence, and navigation. These cannot be disabled.
• Analytics cookies: help us understand how users navigate the Platform so we can improve performance and content. These are anonymised where possible.
• Preference cookies: remember your settings such as language choice, display preferences, and game history so that your experience is personalised on return visits.

You can control and disable non-essential cookies through your browser settings at any time. Note that disabling cookies may affect the functionality of certain features on the 88v8 Platform. We do not use cookies to track users across external third-party websites.

🔐 6. Data Security

88v8 implements robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security infrastructure includes, but is not limited to:

• SSL/TLS encryption for all data transmitted between your browser or mobile app and our servers.
• Encrypted storage for sensitive fields including passwords (hashed), financial account identifiers, and identity document references.
• Role-based access controls ensuring that only authorised 88v8 personnel can access personal data, and only to the extent necessary for their job function.
• Regular security audits, penetration testing, and vulnerability assessments to identify and remediate potential weaknesses in our systems.

⏳ 7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention guidelines are as follows:

• Active account data: retained for the full duration of your account's active period plus a minimum of 5 years after account closure, to comply with AML record-keeping obligations.
• Transaction records: retained for a minimum of 5 years from the date of each transaction for financial compliance and dispute resolution purposes.
• Support communications: retained for 2 years from the date of the last interaction to facilitate follow-up queries and quality assurance.

✅ 8. Your Rights

As a user of the 88v8 Platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our support team at [email protected]:

• Right of access: request a copy of all personal data we hold about you.
• Right to rectification: request correction of any inaccurate or incomplete personal data we hold about you.
• Right to erasure: request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to restrict processing: request that we limit how we use your personal data in certain circumstances, for example while a rectification request is being reviewed.
• Right to withdraw consent: where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

We will respond to all verified data rights requests within 30 days. In complex cases we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it.

🌍 9. International Data Transfers

88v8 primarily serves users in Bangladesh and stores data on servers located within secure data centre facilities. In some cases, data may be processed by service providers operating in other countries — for example, internationally hosted cloud infrastructure or globally operated KYC verification platforms.

Where personal data is transferred outside Bangladesh, 88v8 ensures that appropriate safeguards are in place — such as contractual data protection clauses — to maintain a standard of protection equivalent to that described in this Privacy Policy.

👶 10. Minors

The 88v8 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you must not register an account or use the Platform in any way.

🔗 11. Third-Party Links

The 88v8 Platform may contain references to game providers and payment partners such as Pragmatic Play, Evolution Gaming, bKash, Nagad, and others. These third-party services operate under their own privacy policies. 88v8 is not responsible for the privacy practices or content of any third-party service, and we encourage you to review the privacy policies of any external service you interact with.

🔄 12. Updates to This Policy

88v8 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or service offerings. When material changes are made, we will update the Last Updated date at the top of this page. For significant changes that affect how we use your personal data, we will notify registered users via email or an in-platform notification.

Your continued use of the 88v8 Platform after any updates to this Privacy Policy constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed about how we protect your information.

📧 13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 88v8 handles your personal data, please contact our dedicated privacy support team. We are available 24/7 and serve players across Bangladesh including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar.

Email: [email protected]